Online Bill Payment FAQ’s

Is my payment secure? Because we are using PayPal you can be certain your payment is secure. They use enterprise grade encryption to make sure your data is safe. Why choose online bill pay over sending a check? Online bill pay is more efficient for you as well as us. It saves you postage as […]

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Online Bill Payment is Here!

We’re excited to announce another new update for Murphy’s On-Site. As of today we will be implementing online bill payment through PayPal. As many of you know we already accept credit cards for payments, if you are present at the time of the service. This is an option we offer through Square, we can take […]

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Online Service Request

Online Service Requests are live. In the past you had to send us a message from our website and then we would call you to schedule the service you needed. That time is gone! We have integrated an online service request form into our website. If you are a returning customer you can log-in to […]

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What’s A Spring Start-Up?

A spring start-up is a combination of services Murphy’s On-Site offers. We combined our start-up and appliance testing services, with our comprehensive inspection we offered. The spring start-up was born. Anytime you request us to perform a spring start-up, we will ask what date you will be using your RV. This allows us to perform […]

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Financial Assistance

We’re proud to announce the Murphy’s On-Site financial assistance program. We realize that at times budgets can be tight and unexpected events can arise. That’s why we have developed a financial assistance program for you. Our payment terms for 2015 and moving forward will be Net 30. If you cannot pay your bill by the […]

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Invoicing 2.0

At Murphy’s On-Site we’re always trying to improve the experience for our customers. In the upcoming year you will be seeing many new and exciting updates coming from us. The first update we’re rolling out is an updated invoicing process. We will have mobile printers and invoicing beginning this year. We tested the process two […]

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Payment Terms Explained

Late payments are never a good thing! At Murphy’s On-Site we want to be very clear about our late payment procedure. In the past it has been somewhat unclear what the procedure is. Starting this year our late payment procedure will be as follows: All of our customers will be on Net 30 payment terms. […]

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Introducing the Customer Portal

Hi everyone it’s Mark with Murphy’s On-Site, we’re excited to announce our new customer portal! Throughout the course of the last year we realized our customers wanted more feedback on the status of their repairs and invoices. That’s why we have released the Customer Portal. The first thing we wanted to do was address the […]

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